Shipping & Delivery Policy
Effective Date: 15 August 2026
Website: https://aigrowthschool.in
Business Name: AI Growth School
Email: care@aigrowthschool.in
Location: Delhi, India
AI Growth School primarily provides digital educational products and online services. We do not generally ship physical products to customers.
This Shipping & Delivery Policy explains how our courses, masterclasses, digital resources, and mentorship programs are delivered after purchase or registration.
1. Digital Products and Online Services
Our offerings may include:
Recorded courses
Online masterclasses
Digital educational resources
E-books and PDFs
Templates and worksheets
Online workshops
Webinars
Live training sessions
Mentorship programs
Online communities
Other digital educational products and services
Because these products and services are delivered digitally, physical shipping is generally not applicable.
2. Course and Masterclass Delivery
After a successful purchase, customers may receive access to the purchased course or masterclass through the applicable online learning platform, website, email, or another delivery method specified at the time of purchase.
Depending on the product, access may be provided:
Immediately after successful payment;
Within a reasonable period after payment verification; or
According to the enrollment schedule communicated for that particular program.
Customers should provide accurate email addresses and contact information during registration or checkout to ensure successful delivery.
3. Digital Resources
Where a purchase includes digital resources such as PDFs, templates, worksheets, guides, recordings, or other downloadable materials, these may be delivered through:
Customer account access
Email
Course dashboard
Download links
Private learning platforms
Other digital delivery methods
Access to individual resources may depend on the specific product purchased.
4. Mentorship Delivery
AI Growth School may offer online mentorship programs, including premium mentorship programs priced approximately between ₹35,000 and ₹55,000, depending on the applicable program and offer.
Mentorship may be delivered through online communication and meeting platforms, including:
Video calls
Online meetings
WhatsApp or other messaging platforms
Private communities
Email
Online learning platforms
Other digital communication tools
After successful enrollment, the customer may receive onboarding instructions, access information, scheduling details, or other relevant information through the contact details provided during enrollment.
The exact delivery format and schedule will depend on the specific mentorship program purchased.
5. Live Sessions and Workshops
If a product includes a scheduled webinar, workshop, live class, or mentorship session, the relevant date, time, joining instructions, and access details may be communicated through email, WhatsApp, the course platform, or another designated communication channel.
Customers are responsible for checking the contact information provided during registration and keeping their communication channels accessible.
6. Delivery Delays
Although most digital products may be delivered shortly after successful payment, occasional delays may occur because of:
Payment verification
Technical issues
Incorrect customer information
Email delivery problems
Platform outages
Server or hosting issues
Third-party service interruptions
Manual enrollment requirements
Other circumstances beyond our reasonable control
If you have completed payment but have not received your access details within a reasonable period, please contact us at:
7. Incorrect Contact Information
AI Growth School is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
This may include:
Incorrect email address
Incorrect mobile number
Incorrect WhatsApp number
Incorrect account information
Incorrect registration details
If you believe you entered incorrect information, contact us as soon as possible so that we can review the issue.
8. Access Issues
If you have successfully purchased a product but are unable to access it, please contact:
Please provide:
Full name
Email used during purchase
Mobile/WhatsApp number
Product purchased
Order or transaction ID
Description of the access problem
We will make reasonable efforts to investigate and resolve legitimate access issues.
9. Third-Party Platforms
Some products or services may be delivered through third-party platforms, including learning-management systems, communication platforms, video-conferencing platforms, payment providers, or other technology services.
Availability of these third-party platforms may be outside our control.
If a third-party platform experiences downtime, technical issues, policy changes, or service interruptions, we will make reasonable efforts to provide an appropriate alternative or resolve the issue where reasonably possible.
10. Physical Shipping
AI Growth School does not generally sell or ship physical goods.
If a particular product includes a physical item and physical delivery is applicable, the applicable shipping information, delivery timeline, charges, and conditions will be communicated separately on the relevant product page or at the time of purchase.
11. Delivery Confirmation
Where applicable, delivery may be considered completed when:
Course or masterclass access has been activated;
Login credentials have been provided;
A digital resource has been made available;
A joining link has been provided;
A customer has been successfully onboarded into the relevant program; or
The purchased digital service has otherwise been made available to the customer.
12. No Physical Shipping Charges for Digital Products
Since our primary products and services are delivered digitally, customers generally do not incur physical shipping charges.
If any physical product is introduced in the future, applicable shipping charges and delivery terms will be displayed separately before purchase.
13. Contact Us
For questions regarding delivery, course access, mentorship onboarding, or digital product access, please contact:
AI Growth School
Delhi, India
Email: care@aigrowthschool.in
Website: https://aigrowthschool.in
Please include your order or transaction details when contacting us about a delivery or access issue.
Last Updated: 15 August 2026